Cookie Policy

Learn how we use cookies to enhance your experience and provide better services.

Last updated: January 2024

1. What are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

We also use similar technologies, such as the browser's local storage (localStorage and sessionStorage). In this policy, we call all of them cookies.

Functions of Cookies:

  • Store your cookie choice
  • Keep site features working, such as resuming a video where you left off
  • Analyze how our site is used, with your consent
  • Measure ad results, with your consent

2. How We Use Cookies

We group cookies into three categories, the same ones shown in the cookie notice. Only necessary cookies work without your choice.

Necessary

Keep the site running securely and store your choice. They do not depend on consent.

Analytics

Show how the site is used, so we can improve pages and content. Only with your consent.

Marketing

Measure ad results and help show relevant content on other platforms. Only with your consent.

3. Types of Cookies We Use

Cookies and technologies used on the site, by category, with provider, purpose and duration
Cookie or technologyProviderPurposeDuration
Necessary (do not depend on consent)
cookie-consent-v2, cookie-consent (local storage)GerencialabStore your cookie choice.12 months
gl_evt_once:*, oaiq_id_*, oaiq_fired_*, gl_meta_lead_* (session storage)GerencialabPrevent the same event, submission or conversion from being counted twice in the same tab.Until the tab is closed
gl_vsl (cookie)GerencialabShow the same video version when you return to the campaign page /pt/lims-pela-metade.30 days
gl_vsl_pos_* (local storage), gl_vsl_isca (session storage)GerencialabResume the campaign page video where you left off and avoid repeating the same invitation in the same visit.gl_vsl_pos_*: until the video ends or you clear the site data. gl_vsl_isca: until the tab is closed.
Cloudflare Turnstile, when enabledCloudflareAnti-fraud protection for forms.Set by Cloudflare
Analytics (only with your consent)
_ga, _ga_ZQ6YQDFVJT (cookies)Google (Google Analytics 4)Measure visits and page usage statistically.Up to 2 years
hot_distinct_id (local storage)Gerencialab (Sniper/Hot, hot.gerencialab.com.br)Identify the browser with a random code to measure visits, clicks and page usage. It may include a recording of the browsing session, with form fields masked, and short surveys.Until you clear the site data in your browser
hot_session_id, hot_session_last_activity, hot_survey_* (session storage)Gerencialab (Sniper/Hot)Group the actions of the same visit and avoid repeating a survey already shown.Until the tab is closed
Marketing (only with your consent)
_gcl_au and cookies on Google domainsGoogle (Google Ads)Measure ad conversions and results._gcl_au: 90 days. Others: set by Google.
_fbp, _fbc (cookies)Meta (Facebook and Instagram)Measure ad results. _fbc shows that the visit came from an ad.90 days
gl_meta_attribution (local storage)GerencialabStore where the visit came from (campaign, ad and landing page) to link it to the demo request.90 days
OpenAI ads pixelOpenAIMeasure ad conversions.Set by OpenAI

Meta Conversions API: with Marketing accepted, when you submit the demo form, we report the conversion to Meta from our server, with email and phone converted into code (hash). This does not store cookies in your browser.

When the duration is set by Google, Meta, OpenAI or Cloudflare, each provider's rule applies, as described in the policies below.

4. Third Party Cookies

The third-party services below may store cookies in your browser, according to each one's category. Sniper/Hot is Gerencialab's own tool, hosted at hot.gerencialab.com.br.

Third Party Services:

  • Google (Google Analytics 4 and Google Ads)

    Visit measurement (Analytics) and ad measurement (Marketing). Google Consent Mode applies each category separately.

    Privacy Policy
  • Meta (Pixel and Conversions API)

    Ad measurement on Facebook and Instagram (Marketing).

    Privacy Policy
  • OpenAI

    Ad measurement (Marketing).

    Privacy Policy
  • Cloudflare (Turnstile)

    Anti-fraud protection for forms, when enabled (Necessary).

    Privacy Policy

5. How to Manage Cookies

On your first visit, the cookie notice shows three buttons with the same emphasis:

  • Accept optional: turns on Analytics and Marketing.
  • Reject optional: keeps only the necessary cookies.
  • Customize: you choose by category and confirm with “Save choices”.

Your choice is valid for 12 months. After that, the notice appears again. You can change your choice at any time in “Cookie preferences”, in the site footer, or with the button on this page.

When you withdraw a consent, that category stops being used from that moment on, without reloading the page. When you withdraw Marketing consent, we also delete the _fbp and _fbc cookies and the visit origin stored in the browser. For Sniper/Hot, the page reloads immediately to stop the collection.

Important:

Rejecting analytics and marketing cookies does not prevent browsing: the site remains available. Blocking necessary cookies in your browser may prevent your choice from being remembered.

Browser Settings

  • • Chrome: Settings → Privacy and security → Third-party cookies
  • • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • • Safari: Settings → Privacy → Manage Website Data
  • • Edge: Settings → Cookies and site permissions

Menu names may vary depending on the browser version.

Cookie Preferences

Open the cookie notice to review or change your choice by category.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

When we make changes, we will update the 'Last Updated' date at the top of this policy and notify you through our website or email.

7. Contact Us

Questions about Cookies?

If you have any questions about our use of cookies, please contact us: